This is Bill Eddy's book filled with lots of practical methods for handling High Conflict People (HCPs) in any setting, including neighbor disputes, workplace conflicts, family battles, with strangers, etc. HCPs target those close to them and people in positions of authority, so in this book Bill focuses on what to do when YOU are the Target of Blame-and how to avoid or prevent being one for long. Bill defines the characteristics of HCP behavior and describes Borderline Personality Disorder, Narcissistic Personality Disorder, Histrionic Personality Disorder and Antisocial Personality Disorder and why they drive people to act the way they do. It is organized around 12 Key Tips (5 Do's and 7 Don'ts), that simplify large concepts into small, easy-to-remember phrases when you're under the stress of a high conflict dispute. This book is for the general public, so you can give it to anyone.