From the creator of the popular website Ask a Manager and New York's work-advice columnist comes a witty, practical guide to 200 difficult professional conversations--featuring all-new advice!

There's a reason Alison Green has been called "the Dear Abby of the work world." Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don't know what to say. Thankfully, Green does--and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You'll learn what to say when - coworkers push their work on you--then take credit for it - you accidentally trash-talk someone in an email then hit "reply all" - you're being micromanaged--or not being managed at all - you catch a colleague in a lie - your boss seems unhappy with your work - your cubemate's loud speakerphone is making you homicidal - you got drunk at the holiday party