What if you could defuse tension and create accord in even the most volatile situations-just by changing the way you spoke? Over the past 35 years, Marshall Rosenberg has done just that, peacefully resolving conflicts in families, schools, businesses, and governments in 30 countries on 5 continents. On Nonviolent Communication, this renowned peacemaker presents his complete system for speaking our deepest truths . addressing our unrecognized needs and emotions . and honoring those same concerns in others. With this adaptation of the bestselling book of the same title, Marshall Rosenberg teaches in his own words: Observations, feelings, needs, and requests: how to apply the four-step process of Nonviolent Communication to every dialogue we engage in Overcoming the blocks to compassion-and opening to our natural desire to enrich the lives of those around us How to use empathy to safely confront anger, fear, and other powerful emotions Here is a definitive audio training workshop on Marshall Rosenberg's proven methods for "resolving the unresolvable" through Nonviolent Communication.