It's a common scenario: your company decides to standardize on a software application that's totally alien to you. In this case, you find yourself using GoldMine to manage contact information, but you have no idea of how to use the program, let alone take advantage of its advanced workgroup features. If this is your situation, GoldMine for Dummies will get you up to speed. The author gives equal time to basic functions, such as creating and viewing client records, and more advance features, such as working with statistical analysis and synchronizing data. The shift from the more mundane tasks to the increasingly difficult ones is a bit abrupt, but Scott is adept at explaining even the most difficult concepts. The best sections explain how to work with e-mails, faxes, and linked documents--the features GoldMine users will most take advantage of. As far as contact managers are concerned, GoldMine is one of the more intuitive programs available for novices. But if you find yourself blanching at its more advanced features, or if you need to get up to speed on the basics, GoldMine for Dummies will ease the transition. --John Frederick Moore