Crucial Conversations Skills

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Cover Art for 9780071796262, Crucial Conversations Skills by Kerry Patterson
ISBN: 9780071796262
Publisher: McGraw-Hill
Published: 18 November, 2011
Format: eBook
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66 other editions of this product

How Do You Communicate When the Stakes Are High? Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE! In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn, or even obstructive. And emotions flare up. The only way to get things done is to step up to the plate. by stepping back from our emotions. Written by a te

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