Combining a theoretical and a practical approach, this book provides a guide to educational administration, management, and leadership across sectors. The author focuses on two particular topics: organizational learning and dilemma management. More specifically, the author looks at how to bring about productive relationships in order to solve complex problems, showing how effectiveness is enhanced when complex problems are resolved collaboratively and trustingly. This book will stimulate and support practicing and aspiring educational leaders at all levels and in all types of educational organizations.