This text is intended to be of use in enabling helpers to improve their effectiveness in counselling through learning values held and attitudes frequently associated with each population. This updated third edition adds a chapter on "Getting in Touch with Your Heritage" and covers 12 specific populations: older order Amish; Asian Americans; older persons; Mexican Americans; gay, lesbian and bisexual populations; Native Americans; single parents; African Americans; people with physical disabilities; Southeast Asian refugees; Cuban Americans; and women entering or reentering the work force.