David Switzer presents a manual for pastoral caregivers, which covers the entire range of pastoral care emergencies typically faced by clergy, pastoral counselors, and lay caregivers such as Stephen Ministers and Befrienders. The book addresses such key issues as situational crises, hospital emergencies, ministry to the dying, bereavement, suicide, divorce, domestic violence, substance abuse, and psychiatric emergencies. The crucial question of when and how to refer is discussed in the final chapter. Highly practical in approach, but still extremely sensitive to the theological issues at hand in ministering to those experiencing great emotional, mental, and/or physical suffering, this is a book to keep on your reference shelf and reach for again and again.